Frequently Asked Questions
Everything you need to know about Topo Athletic footwear, shipping, and returns.
What makes Topo Athletic shoes different from other running brands?
Our shoes are designed with three core elements: a spacious toe box that allows toes to spread naturally, a secure midfoot and heel for a locked-in feel, and a low-drop platform to encourage a natural loading pattern during your stride.
How do I determine my correct size in Topo footwear?
Most of our customers find that Topo Athletic shoes run true to size. We recommend leaving about a half-inch of space between your toes and the front of the shoe to account for foot swelling during long runs or hikes.
What is your return policy for shoes ordered online?
We offer a 30-day return policy for all items purchased on our website. Shoes must be in their original, unworn condition with the packaging intact to be eligible for a full refund.
How long does shipping take and do you offer tracking?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order ships, you will receive a confirmation email containing a tracking number to monitor your delivery.
Are Topo Athletic shoes suitable for trail running and hiking?
Yes, we have a dedicated line of trail shoes featuring Vibram® outsoles for superior traction, rock plates for protection, and durable mesh uppers designed specifically for rugged terrain.
How should I clean and maintain my Topo shoes?
We recommend hand washing your shoes with cold water and a mild detergent. Avoid putting them in the washing machine or dryer, as high heat can damage the technical materials and adhesives.